Breakdown Support

When an instrument fails, minimising your downtime is our goal. Our expert technicians are based across the UK for a fast response.

We know only too well that an instrument being taken out of service can put a considerable strain on a company. As such, we aim to get you back up and running quickly, efficiently, and reliably.

Our contract customers benefit from the being prioritised by the service team. If for any reason, a timely repair cannot be completed, our service logistics group will endevour to provide a loan instrument until the repair is completed.

Non-contract customers can benefit from the same skilled technicians to repair their instrument. In the case a timely repair cannot be completed, Our short-term rental program is available

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